Full vs. Action-Only Integrations

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Full Integrations
Action-Only Integrations
Custom Integrations
Important / Requirements
BetterCloud's Integration Center allows you to add a wide range of different SaaS integrations under one roof, but it is important to remember that there are two types of Integrations in BetterCloud: "Full" and "Action-Only".
The sections below explain the differences between the two types of Integrations and what you can expect with each.
Full Integrations
"Full" Integrations ingest metadata from service providers like users, groups, organizational units, and files, allowing you to trigger Alerts and Workflows based on the data we ingest. Below are some of the Full Integrations supported by BetterCloud:
Azure AD
Box
Dropbox
Google
Microsoft 365
Namely
Okta
OneLogin
Salesforce
Slack
Zendesk
Zoom
Once you've added one or more of these Integrations, BetterCloud will automatically begin syncing in data from the provider. Please refer to this help center article for more information on how frequently we sync in data from these Integrations
Action-Only Integrations
"Action-Only" Integrations do not ingest data from service providers and cannot natively trigger Alerts and Workflows.
You are still able to perform Actions via the Actions menu and add Actions to the THEN section of Workflows. You can manually input any required field for one-off Actions, or utilize dynamic fields from any Full Integrations you've added to autofill data for any required field. 
Below is a list of some of the Action-Only Integrations supported by BetterCloud:
Aha!
Aircall
Alfresco
Asana
Atlassian
AWS
BlueJeans
Bonusly
Bugsnag
Cisco Meraki
Code42
Confluence
Datadog
Deputy
Dialpad
DigiCert
DocuSign
Druva inSync
Duo
Egnyte
Freshdesk
Freshservice
Genesys Cloud
GitHub
Google Hangouts
Greenhouse
Intercom
Jamf
Jira
Jira ServiceDesk
JumpCloud
LastPass
Lessonly
Looker
Lucidchart
MailerLite
Mindflash
MobileIron
PagerDuty
Pingboard
Pipedrive
Planview LeanKit
RingCentral
ServiceNow
Smartsheet
SolarWinds
Spanning
Splunk
Spoke
Sumo Logic
Tableau Cloud
Trello
Workspace ONE
Wrike
Aside from referencing the lists above, you can tell if an Integration is a "Full" or "Action-Only" Integration by checking the labels underneath the Integration's name from the Integration Center in app.bettercloud.com:
"Action-Only" Integrations will only have "Actions" underneath the Integration name, meaning we only provide Actions for that Integration.
"Full" Integrations will be marked with an "Alerts" or "Assets" label, as well as an "Actions" label, meaning we sync in and provide alerts for assets related to that Integration, and allow you to take Action on those assets.
Extended Integrations 
Users have the ability to build their own integrations to interact with apps that have not yet been added to our Integration Center. You can read more on that functionality here.
Important  /Requirements 
Each Integration has an accompanying article that will walk you through installation. You can also find these articles in the “Additional Resources” section of the Integration’s details in the Integration Center.
Every Integration will require some level of configuration before it can be used in BetterCloud. Please see our overview of the general process. 
Adding integrations requires that you have the necessary admin credentials in those services to integrate with BetterCloud.
If you experience difficulties adding integrations to your BetterCloud instance, please contact Support.